There’s nothing more frustrating in business than difficult, or intransigent customers or clients. Whether it’s your fault, one of your staff members, a supplier, or simply an impossible-to-please customer there’s no way to avoid them from time to time. Given that we all have to face these people, here are a few ways to minimize the impact on yourself, your company, your employees and your bottom line. 1. Resist the urge to get mad and make judgments When you are dealing with

Inspiration exists, but it must find you working – Pablo Picasso Have you ever noticed that some days you are simply more creative? ...

It's that time of year again! Your Fall To-Do List Often September brings with it a sense of new beginnings every bit as intense as...

Running your own business is fun, exciting, challenging, and rewarding - but it’s also stressful. There isn’t a small business owner who...